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Where can I find records for all my student loan payments?

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Joined 2015-01-18

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I’ve been on IBR since 2007 when the program was launched. A few years ago my account was transferred to myfedloan.org. On this site, I can see my payment history but only dating back to 2014. How can I get the ‘official’ record for ALL my payments for the past 10 years? I’ve contacted customer support on the myfedloan site but never heard back from them. I do have my own records for most of the payments but I need to fill in some gaps and confirm that the records align.