I began repaying my 4 loans, 2 Stafford subsidized and 2 unsubsidized in 2010. In 2011 I called My Fed loan to tell them my payments were too high and that I qualify for the loan forgiveness program. I was told that I should be on the extended graduate repayment plan. I switched to the extended graduate repayment plan and called in 2017 to confirm the amount of payments made eligible for loan forgiveness. I was told that I would need to consolidate my loans and then they would send me my total months for eligible payments. I did this and it lowered my payments $20.00 but now they are saying I only became eligible for loan forgiveness in 2017 when I called for an update and consolidated. I was paying more in the other program they said I need to be on and have never missed a payment. How can I get credit for these years? I have been eligible for the program since I began paying my loans in 2010. Any tips or advice will be greatly appreciated! Thanks in advance!